Shipping, Return & Exchange Policy

SHIPPING

We ship via US Postal Service Priority Mail for $8.95. We offer Free Shipping on purchases over $200. If you are using a promo code, free shipping will not be offered if the discounted total is under $200.

RETURNS

We want you to love what you purchase from us. If you do not, please read the following Return Policy. Some sale items might have a different policy such as store credit only but we will always make that clear before you purchase. If you return your items and your purchase total falls below the $200 threshold for free shipping, $8.95 shipping fee will be deducted from your refund.

Please contact amanda@sassybax.com for an RMA (Return Merchandise Authorization). You will be sent instructions on how to return.

If we sent the wrong product in error, contact us immediately via email at amanda@sassybax.com. We will send the correct one and a prepaid return envelope to return the incorrect item.

EXCHANGES

If you would like to exchange your current item for a different item, please follow the return process for the item you would like to return, and then create a new order for the item you would like in exchange. If you used a discount coupon for your purchase, you will need to call us for us to apply the code again to your exchange @ 310-717-7095

All returns must be in NEW CONDITION WITH TAGS ATTACHED and returned within 30 days of purchase along with the packing slip (or a copy) that was sent to you with your products.

Use a trackable form of shipping. We suggest US Postal Service, as they are the most cost effective and offer tracking on all Priority Mail.

We are not responsible for lost packages. 

Customer is responsible for return shipping fees (unless you are returning something we shipped to you in error). 

If you receive Free Shipping as a promotion, and you return items, leaving your purchase total to fall below the $200 free shipping threshold, a fee of $8.95 will be deducted from your credit to cover your shipping fee.

We only accept returns of our products if you purchased them directly from us. If you purchased from another retailer, you must contact them.

To avoid a restock fee please make an effort to fold the product (the way it arrived) so that it doesn’t arrive wrinkled and require steaming.

If there is any makeup, body glitter, lotion or any kind of soil, odor (perfume, deodorant and/or smoke smell are normal offenders) or damage of any kind, the item cannot be returned or exchanged. This will be determined at our discretion. If it has been washed, we cannot take it back. 

We are the shapewear Oprah Magazine called the “greatest invention since the fork”!