FAQs and understanding our company

Where are Sassybax made?

We have from our beginning in 2003, actively sourced from manufacturers and yarn suppliers in the USA and Canada, in order to maintain our superior quality. We are currently made in Los Angeles, California. We take great pride in producing a consistent, long lasting product. We hear from customers who have had our products for years, that they are still like new. 

Why can't I find your products in major department stores?

We started out with Neiman Marcus, Bloomingdales and Nordstrom. We enjoyed that experience very much. But, when it came to the crossroads of growing to be a mass brand, we had choices to make. In order to be mass market, we would have had to produce overseas which usually means sacrificing quality control. We chose not to do that. 

How do I choose my size?

Please refer to the size chart Size Guide. If you have a tape measure, please take your measurements across the widest part of the bust, the waist and the widest part of your hips.

This is truly the best way to get the best fit because all companies size a bit differently.

If you have any further questions please call us at 310-717-7095.  Alternatively, email us at customerservice@sassybax.com

Are Sassybax products good for after surgery?

Yes, in fact many of our products are used in hospitals and at doctor's and plastic surgeon's offices. We are not a medical product and do not make medical claims but hear from customers and doctors the benefits they have experienced with them.

Can I use my prosthesis in your bras?

So many women were using our Bralette post surgically, we created the Extra-Support Bralette which has a pocket inside for a pad or prosthesis and is Medicare Approved. While it is not necessary to use an insert with the bra, it is an option for cancer survivors who wish to use one.

How do I get in and out of my Sassybax if there is no opening at the back.

We recommend that you step into your shapewear products as you would a bathing suit from a seated position and shimmy the garment up. If the product has a bra, adjust your breasts in the cups as you would with any bra. 

ARE SASSYBAX GOOD FOR PREGNANCY AND NURSING?

Yes. Our Bralette is the most comfortable bra for pregnancy because as your breasts become tender or larger, the bra stretches to accommodate you. This totally eliminates discomfort and pain caused by regular bras. For nursing, the cup is easily pulled down because of the stretchy knit fabric. Post delivery, the Torso Trim, oand Convertible Leggings with the ultra high waist band can help your tummy skin go back to how it was before pregnancy.

How should I care for my Sassybax products?

We recommend gentle cycle machine washing, warm water with like colors, low heat tumble dry or hang dry. As with all wired bras, we recommend hand washing in a mild soap and hang to dry. This will increase the life of any wired bra significantly. As with all Lycra products, high heat degrades elasticity so never use a hot water temperature or hot dryer. 

We also suggest that you not pull or tug with long fingernails or wear pronged rings when putting seamless knit garments on. Our Classic Collection products are a knit so like any knit product, they will tear or run if you put a hole in them.

My Sassybax is rolling. What's going on?

Most likely you have chosen a size that is too small for you. If you are talking about the Torso Trim Cami style, do not pull it down past your hip bone. Rest the hem on your hip bone. If it still rolls, you need a larger size or it may be the wrong garment for you.

 

 

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