We want you to be happy with what you chose from us! We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 5-7 business days, sooner if you pay for expedited shipping.
If you are not 100% happy with your purchase, you can return or exchange it, provided you return it in its original condition within 30 days of receipt. If there is any makeup, body glitter, lotion or any kind of soil, odor or damage, the item cannot be returned or exchanged.
We can only accept returns or exchanges of products that are purchased directly from Sassybax.com. If you purchased your item(s) from another store, you must return or exchange with them.
You will be credited or sent your requested exchange after it is inspected and approved for return by our quality control person.
If you are returning a purchase for a refund or exchange, you are responsible for the return shipping. We gladly pay the re-shipping to you of an exchanged item (one exchange per order please).
Original shipping and handling fees are not refundable.