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FAQs and understanding our company

Where are Sassybax made?

We have from our beginning in 2003, actively pursued factories and fabric suppliers in North America in order to support American jobs and maintain our extremely high quality. We are currently made in the USA and Canada.

WHY ARE SOME OF THE PRODUCTS OUR OF STOCK FROM TIME TO TIME?

We have for 10 years supplied the finest quality shapewear in the US and take great pride in producing a consistent and long lasting product. We hear from customers who have had our products for years and still use them as if they were practically new. We are a boutique qualtiy made product. What does this mean? Plainly, we are a small company with emphasis on quality not quantitiy. We make our products in North America which means we are not mass produced like most products that are made overseas. Sometimes we have delays in manufacturing because of this. Mass production doesn't pay attention to quality.  We don't substitute yarn when there's a delay at the factory in sourcing our proprietary yarn for "similar yarn" to speed the process. That would compromise our quality and consistency. 

Why can't I find your products in major department stores?

We started out with Neiman Marcus, Bloomingdales and Nordstrom. We enjoyed that experience very much. But, when it came to the crossroads of growing to be a mass brand, we had choices to make. In order to be mass market, we would have had to produce overseas which usually means sacrifing quality control. We chose not to do that. 

How do I choose my size?

Please refer to the size chart Size Guide. If you have a tape measure, please take your measurements across the widest part of the bust, the waist and the widest part of your hips.

This is truly the best way to get the best fit because all companies size a bit differently.

If you have any further questions please call us at 310-862-5684  and we will return your call. Alternatively, email us at customerservice@sassybax.com

Our shapewear is geared towards comfort and should feel like a good hug...not llike a corst.

Are Sassybax products good for after surgery?

Yes, in fact many of our products are used in hospitals and at plastic surgeons offices. Please refer to each individual product for medical applications.

Can I use my prosthesis in your bras?

So many women were using our Bralette post surgically, we created the Celebrate Life Bra especially for cancer survivors. It has a pocket for the prosthesis and is Medicare Approved although we do not bill Medicare.

How do I get in and out of my Sassybax if there is no opening at the back.

We recommend that you step into your shapewear products as you would a bathing suit from a seated position and shimmy the garment up. If the product has a bra, adjust your breasts in the cups as you would with any bra. 

ARE SASSYBAX GOOD FOR PREGNANCY AND NURSING?

Yes. Our Bralette is the most comfortable bra for pregnancy because as your breasts become tender or larger, the bra stretches to accomodate you. This totally eliminates discomfort and pain caused by regular bras. For nursing, the cup is easily pulled down because of the stretchy knit fabric. Post delivery, the Torso Trim, oand Convertible Leggings with the ultra high waist band, along with diet and excercise, helps your tummy skin go back to how it was before pregnancy.

How should I care for my Sassybax products?

We recommend gentle cycle machine washing, warm water with like colors, low heat tumble dry or hang dry. As with all wired bras, we recommend hand washing in a mild soap and hang to dry. This will increase the life of any wired bra significantly. As with all Lycra products, high heat degrades elasticity so never use a hot water temperature or hot dryer. 

We also suggest that your not pull or tug with long fingernails or wear pronged rings when putting seamless knit garments on. Our Classic Collection products are a knit so like any knit product, they will tear or run if you put a hole in them.

My Sassybax is rolling. What's going on?

Most likely you have chosen a size that is too small for you. If you are talking about the Torso Trim Cami style, do not pull it down past your hip bone. Rest the hem on your hip bone. If it still rolls, you need a larger size or it may be the wrong garment for you if you are too pear shaped.

 



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